The check-out time is every day before 11:00 am. If you check out before 08:00, you can leave the key in the room and exit through the side exit. If you want to stay in Maastricht after check-out, you can leave your luggage with us.
In case of emergencies, a telephone number is posted on the door down the hall. • We request that you respect the privacy of your fellow guests. We also ask you not to make too much noise between 11:00 PM and 7:00 AM because of other guests and residents in the area.
We respect your privacy in all circumstances. However, we are authorized to enter your room if you do not comply with our house rules. In extreme cases, we may vacate your room and remove you from your room.
We ask you to respect the layout of the rooms. We also expect our guests to handle the inventory with care.
Alcohol abuse, and trade in and use of (soft) drugs are prohibited.
All rooms and public areas throughout the hotel are non-smoking (unless otherwise stated). Violation of this smoking ban is sanctioned with a fine of at least €150.
In the event of improper use of extinguishing agents, an amount of at least € 275 charged.
We accept no responsibility for loss, accident, personal injury, medical expenses, or damage to property caused by personal negligence or circumstances beyond our control.
We always report theft and/or deliberate destruction to the police.